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Orders are shipped next business day from our warehouse in Edmonton, Ab via Canada Post Priority shipping.  Delivery times depending on final destination and postal service can vary between 3 and 10 days in remote locations. 


Please ship all exchanges and returns back to Cozy Chair Co. within 14 days of receiving your purchase.
The sale receipt must accompany the return.
The item must be in its original condition and show no signs of use.
The item must have a (RAN) Return Authorization Number issued by 
Cozy Chair Co.   Cozy Chair Co.  retains the right to refuse any items return without an (RAN).

For all online orders, shipping is non-refundable. The customer is responsible for all shipping costs back to Cozy Chair Co. If you are receiving an exchange and live in the continental US or Canada, we will ship your first exchanged item from the store at no additional charge (this is not applicable to international orders).
All international orders will be returned and exchanged at the customer’s expense.
Unauthorized merchandise will be sent back at the customer’s expense.

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